SMBs to IBM - We can't hear you!

In a recent blog post about IBM losing SMB computer resellers, it has become clear that IBM needs to step up the offerings and communication to SMBs.

Photo: IBM Chief, Sam Palmisano

According to a CRN poll, SMBs are jumping ship to board the HMS Dell and HP computer reseller programs.

IBM needs to overcome its long standing focus on large corporate customers and resellers and redouble its efforts in the SMB computer reseller community.

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