Wednesday, June 30, 2010

Camera Secuity for excellent customer service

Here’s a follow up to John Beagle’s excellent article about closed circuit cameras providing security against theft. Closed circuit TV’s allows, you the owner, to monitor your customer service employees.

I once was privileged to hear a true American success story by a guy known as “Kenney the Printer.” Kenny Fisher was looking to own his own business and had an idea that he might like to start a chain of dry cleaning shops, but was prompted by an idea when his son came home upset about the poor service he observed at a quick print shop where he worked. This give Fisher an idea. He went around scouting quick print shops in his area and found them to be sadly wanting in terms of cleanliness and courtesy. He started his quick print shops with a fanaticism to customer satisfaction. In his first year his shop reached the annual sales average for quick shops and now his revenue is SEVEN times that of a normal quick print shop. One tool he uses is closed circuit TV to monitor customer service. He cites many statistics about how poor customer service can absolutely sink your small businesses reputation. Also Kenny states how many marketing dollars it takes to bring one customer into your shop, a very eye opening figure. If you would like to learn more about what Kenny thinks is a vital tool for your small business, take a look at the site map of this fine business: Camera Security Now Site Map or call 877-422-1907.

Security cameras can not only be a vital tool for anti theft protection but can also be a powerful tool in ensuring that your customers are given world class service each time they enter your establishment.

Looking for a GeoVison Security Camera System to help secure your small or medium business? Call today at 877-422-1907 for a free phone consultation. Ask about the new Hybrid DVR/NVR surveillance solutions.

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